SUSWA Staff Operations Suite
Internal leave, HR management, travel and asset tracking application for SUSWA (Sustainable WASH for All), the Nepal–Finland–EU water, sanitation and hygiene programme working across 42 municipalities in Karnali Province.
The Challenge
SUSWA runs a programme office in Surkhet with teams working across ten Karnali districts. Leave requests, staff records, field travel and programme assets were tracked through paperwork and spreadsheets, making approvals slow and records hard to keep consistent.
The Approach
Cloudwalker mapped SUSWA's day-to-day administrative processes — leave applications, staff information, travel requests and equipment issuance — and designed one internal system with clear roles for staff, supervisors and administrators.
The Solution
A single internal application covering leave management, HRM, travel requests and asset tracking, with approval workflows, staff records and an auditable history of every request and asset assignment.
Praised by SUSWA leadership: 'Exceptional service with unmatched dedication and attention to detail. Cloudwalker Solutions always delivers beyond expectations.'
Overview
SUSWA (Sustainable WASH for All) is a bilateral water, sanitation and hygiene initiative of the Government of Nepal, financed by Finland’s Ministry for Foreign Affairs and the European Union. Phase I (2021–2027) works with 42 municipalities across ten districts of Karnali Province from its office in Birendranagar, Surkhet.
What we built
- Leave management — staff apply online; supervisors approve or reject; balances update automatically.
- HRM — central staff records and profiles for the programme team.
- Travel — field travel requests and approvals for staff moving between districts.
- Asset tracking — register of programme equipment and who it is assigned to.
Result
Administrative requests that used to move on paper now run through one system, giving the programme office a single, up-to-date view of staff, leave, travel and assets.
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